Privacy Policy
This policy explains how S&B Home Exterior Services handles information collected through this website, its embedded quote form, and direct communications.
Information you choose to provide
When you request an estimate, call, or email, you may provide your name, phone number, email address, property or project location, service interests, project details, photos, and preferred timing. Do not submit sensitive personal information that is not needed for an exterior cleaning request.
How S&B uses information
S&B may use the information to respond to your request, evaluate service-area and project fit, prepare or discuss an estimate, schedule work, communicate about an active or past project, maintain business records, improve customer service, and meet legal or administrative obligations.
Embedded quote form and service providers
The quote form is hosted by LeadConnector/LeadConnectorHQ and loaded from api.leadconnectorhq.com. Information submitted through that form is transmitted to the service provider and S&B’s connected account. That provider may process technical information and use cookies or similar technologies according to its own policies and account configuration.
This website also embeds Google Maps on service-area sections. Google may receive technical information such as your IP address, browser details, and interaction with the map. Links that open Google Maps take you to Google’s service.
Website and device information
The website host and embedded services may automatically process limited technical information needed to deliver and protect the site, such as IP address, browser type, device type, requested pages, timestamps, referral information, and diagnostic logs. S&B does not state that this site is free of cookies because embedded third-party services may use them.
Sharing and sale of information
S&B may share information with service providers that support the website, quote intake, communications, hosting, scheduling, or business administration; with professional advisers when needed; or when required by law or necessary to protect legal rights and safety. S&B does not sell personal information for money.
Retention and security
Information may be kept as long as reasonably needed for the estimate or customer relationship, business records, dispute resolution, and legal obligations. No internet transmission or storage system is completely secure, but S&B should use reasonable administrative and account-security practices for the services it controls.
Your choices
You may ask S&B to correct contact information, stop nonessential follow-up, or delete information that is no longer needed, subject to records S&B must or reasonably should retain. You can also avoid the embedded form and contact S&B by phone or email.
Children’s privacy
This site is intended for property owners, tenants, managers, and adults requesting services. It is not directed to children under 13, and S&B does not knowingly seek personal information from children through the quote form.
Policy updates
S&B may update this policy when website features, service providers, or business practices change. The effective date at the top should be revised when material changes are published.
Contact
Questions or privacy requests can be directed to SBhomeexteriorservices@gmail.com or (319) 432-5171. S&B Home Exterior Services is based in Cedar Rapids, Iowa, and serves the communities listed on this website.